It is possible to give an equal voice to both business and the customer when it comes to review moderation? Learn more about striking the delicate balance of critical review moderation.
Thanking your customers for taking the time to review your business or products can really reap rewards when it comes to repeat sales and loyalty. Read on to explore how to use customer thank you emails.
User-generated content (UGC) is any content—text, videos, images, reviews, etc. —created by customers. Creating a user-generated content strategy for your brand and sharing this content can boost traffic, trust and even sales.
When displayed on product pages, questions and answers are a great way to increase sales or increase average order values. Here's why they're a great addition to customer reviews and should be part of your online marketing strategy.